The service officially begins on the clock once the truck arrives at the pick-up location. It ends after the bill has been settled, rounded up to the nearest 15 minutes.

The deposit covers a minimum of two-hour charge plus travel fee.

If the job is delayed due to unforeseen circumstances, the company transfers the deposit to a new schedule or date without an extra charge.

As much as possible, try to minimise overfilled boxes. Any protrusion might cause a delay due to an uneven shape. If the boxes are aptly filled, they are much easier to pack and stack inside the truck. Ensure that they are properly taped and labelled to avoid confusions at the drop-off.

Absolutely not! We charge based on the cost estimate signed by you.

There are several factors to consider such as having more items than the originally listed in the inventory list, assembling or disassembling of furniture, missed elevator  booking or availability, access to the new location, traffic situation, and weather conditions.

In such a case, we apply the 15-minute increment since its price reflects better the amount of work that our team needs to complete. We do it that way to avoid overcharging.

‘Travel time’ is a fixed fee on top of the moving time. It is computed according to the time it takes to travel from our office to your pick-up, going to the destination, and back.

Fifteen-minute increments are found to be more accurate in terms of getting the job done and aligning with its equivalent pricing. It is part of our fair costing principle. Others charge by the half hour which later on charges the client more than they should be.

First, empty the fridge and bag its contents. Second, use masking tape to prevent the doors from opening during the move. Remember to also tape the power cable to avoid damage.

Yes, we transport pianos but only upright pianos. Anything larger than that might be susceptible to damages. When booking a job, kindly inform us if you need a piano moved so that we can present to you the available options.

Artworks are best wrapped in our heavy duty moving blankets to ensure safety during transit. Delicate pieces of art will require the use of specific packing materials as well.

The best days are between Mondays to Saturdays. Any movement done on a Sunday charges higher than the rest of the days.

The removalists of Near Removalists are thoroughly trained to handle even the most delicate goods. However, we are aware that accidents may occur during the said activity. Should the damage be caused by our handling and/or during transport, we offer the repair, replacement, or compensation for any damage caused by us.